YOUR TRUSTED PARTNER

IN HOtel Housekeping

International Standards at Competitive Prices.

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Trainned Team Members

MISSION

Our mission is to deliver quality service with cost optimisation.

VISION

By successfully delivering our commitments and making the partnership a top priority, aligning our operational values with the brand standard to cleanliness, comfort and a memorable guest experience.​

what we offer

In Australia, we provide transformative cleaning and refurbishing solutions, catering to budget, business, and luxury hotels alike, ensuring exceptional quality that drives guest satisfaction and business growth.

EXPERIENCED MEMBERS

Our Experienced and energetic team members always priorities the quality of service. They know formalism and cultures from residential places to hotels, resorts, and pubs.

FLEXIBLE BUSINESS MODEL

We tailor house keeping solutions based on your needs to meet a flexible business model i.e. full or top up housekeeping solution.

QUICK TURNAROUND

Having a top-up business model gives us a large pool of staff, helping us to do a quick turn-around when we win a new piece of business.

COMPETITIVE PRICING

Based on the business models, we provide the most affordable service without compromising principles. You can measure equal treatment for your housekeeping purpose.

Partners in Your Success

A dynamic team of finance partners to support our clients. We focus on growing together with our clients and leading the company to its peak

Shamim Ahmed

CEO & Founder

Tamika Paterson

Group Director of finance

Roksana Akter

Executive Director

Bishal Mahara

Operations Manager

Our Impact in Numbers

Employees
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Hotel Partners
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Why Choose us

Quality Control & Service Delivery

With 50+ years of combined experience, Infinity Hospitality ensures high-quality service, efficient operations, and guest satisfaction. Standardised SOPs and staff training enhance service quality, improving guest sentiment by 10 points in weeks.

Recruitment & Staffing

Our recruitment strategy utilises databases, referrals, job portals, and university partnerships. Expert training ensures seamless onboarding and adaptability, with dedicated support during hotel transitions.

Finance & Compliance

We prioritise compliance with Australian laws. Rigorous practices ensure safety, accurate wages, legal employment, and sustainability, fostering trust and operational excellence.

social insights

Trusted by the Best

Our Happy Clients

NOVOTEL Designation

“Your organisation have provided over the past 10 months in what has been very challenging times as the business has continued to bounce back following Covid. I have to commend both yourself and your team in the approach made, often having to make changes at the last minute to accommodate additional cleaning requirements. With 255 rooms and trading at 90% over recent month's Novotel Sydney Central has been very busy and I am pleased to say that you and your team have always responded in a very positive manner, working with the Hotel to ensure an ideal is achieved.”

CONSTANCE HOTEL

“It Is with great pleasure that I recommend the services from Infinity Hospitality In the capacity of Outsourced Housekeeping. Although our relationship Is relatively young, Infinity Hospitality have always been professional and have delivered a high level of Integrity and workmanship on how they conduct business. we have noted Improvements for speed and efficiency in room cleans and services, however, more Importantly cleanliness and quality has seen considerable Improvements.“

FAQS

What you should know

Infinity Hospitality provides a wide range of services, including Hospitality Cleaning Services, Housekeeping, Maintenance, Public Area Cleaning, Risk Management, Guest Services (Support Staff Only), Laundry Services, Specialised Cleaning Services, and Event Setup and Cleanup.

Absolutely! Our services are tailored to fit the unique requirements of each client, ensuring that we provide the most effective solutions for your establishment.

We maintain exceptional service standards through rigorous training of our staff, regular quality checks, and ongoing communication with our clients to meet and exceed expectations.

We offer prompt and reliable emergency maintenance services to address any issues that arise, ensuring minimal disruption to your operations.